Thursday, March 29, 2012

Mingle on the Wing

Hello, has anyone stayed yet at Mingle on the Wing hotel located at Sheung Wan in Hong Kong? If so, do you have any comments? We are thinking of staying there later this month for a few days.

I believe it may be run/owned by the same group that operates Mingle Place in TST in Hong Kong.

Many thanks

Mingle on the Wing

Hi there. We checked into this hotel last night. It is indeed owned by the same people as Mingle Place - in fact when you get here, it%26#39;s branded ';Mingle Place On the Wing';.

THey%26#39;re still fitting out the hotel - they%26#39;ve only just taken it over. The room we have is a delux, and it%26#39;s small - but that%26#39;s common for rooms in HK. None of the fancier features have been installed as yet. There%26#39;s a flat screen TV in the room, but no DVD player, or movies on demand as yet - those are coming soon apparently. The TV in the shower hasn%26#39;t been installed yet - there%26#39;s a stainless steel blanking plate covering the hole where it%26#39;s going to go. There is free high speed wireless, and there is a Skype phone in the room - which doesnt appear to work!

The shower is amazing - there%26#39;s a power shower handset and a rain shower - the best shower I%26#39;ve ever seen in a hotel.

So if you%26#39;re looking for a nice modern hotel room with a great shower, and you%26#39;re not worried about the tech features that they mention, then I%26#39;d go for it. If you do want all the tech features, then perhaps look at the Mingle Place in TST, or even check out their other hotel, which is not too far from here on the Island. (Sadly I can%26#39;t remember it%26#39;s name now, but I%26#39;m sure google will know - again it%26#39;s branded Mingle Place).

Mingle on the Wing

Thanks very much. That is very helpful. I think we will go ahead then. Hope you have a good stay in HK


Whilst the staff were all very polite and appeared sincere and concerned, we found the following problems at this hotel:

1. We booked a 5-night stay and EVERY day (yes 5 times) we complained that the room was cold and there was no heater. The first time the receptionist said it would be too hard as they%26#39;d have to find a heater factory!!?! I suggested they just go buy a HK$150 heater from a shop, but that seemed to make no sense to him. The staff seemed to rotate to new staff almost every day. The next 3 people over 4 days (to whom we complained about the heating) all seemed very concened that we were cold and assured us they would have the aircon fixed (apparetly the heat output on it was broken, apart from the fact that it had a secondary fault where it would never turn on in the first place without a technician resetting something in the hall cupboard). On the final day one of the earlier staff members said she had previously ordered a technician and didn%26#39;t know what had happened. She assured us that she would chase it up, ...but it still was not fixed. They probably fixed it the day we checked out, as if that is of any use to us...

So all in all we were very cold in our (HK$730/night) room!! Absolutely unforgivable, a backpackers would have provided a cheap and effective heater, so why can%26#39;t a mid-range hotel do it?? We had to wear long sleeves and long pants when we were not in bed.

2. The room was TINY - shoebox sized. At first I thought this was just a Hong Kong standard but then we moved to a slightly cheaper (and far nicer) hotel very close by and got a room almost 3 times the size for less money and of a higher standard. At Wing On Lok we paid for a ';Deluxe Room'; as opposed to a standard room, so I expected some space, it was so small that I had to do my morning exercises (push ups, yoga) on the bed!

3. There was no wifi service in our room, despite this ';tech-hotel'; bragging that wifi is ';everywhere'; in the hotel. I got zero bars and could not establish a proper connection. To be fair, there was a CAT5 connection but this meant being tied to the (tiny) desk so I could not use my laptop in bed which would have been a lot more comfortable at times.

4. The AV system was still not complete (hence not working at all apart from the TV), despite the hotels advertisement claiming it would be ready for February (we stayed Feb 12-17). There was no DVD played and I could not plug in my MP3 player.

5. The reception staff member when we checked in (late) could not speak more than a few words of English, In addition he had no concept of trying to communicate in other ways (sign language etc..) although the latter seems to be a trait of all HongKongese.

6. Although this did not matter to me, the hotels advert was all about personal service - but there was none of this whatsoever, larger hotels have always been far more personal. Reception couldn%26#39;t even give (or even sell) me a map of Hong Kong!


Any idea about the room size in sqm? I%26#39;m thinking of taking the standard room for 2 adult and 1 4yo child. will it be too cramp?


I%26#39;m staying at the Mingle on the Wing on the moment.

Haven%26#39;t seen the standard rooms however I%26#39;d recommend going the Executive Suite that I%26#39;m in. Small for a suite but paying HK$1200 a night from wotif.com.

Everything seems to work, movies on demand system is awesome.

Staff speak English well and are polite, always saying hello when you walk in or out.

Great value for money IMHO.


Thanks.

I%26#39;m getting 2 rooms, so quite tight on my budget to get 2 suite rooms.


Hi mayneberlin,

When are you going to stay there?

Hope you can share some info and post some photo of the hotel after your stay there?

I am travelling to HK on the 25th May 09 from Macau and I am interested in this hotel too.

Hope you can help.

Thanks.


Hi,

I%26#39;m going on 27 mar - 29 Mar. This period is fully booked.


Hi Mayneberlin,

Will wait for your posting after your stay in Mingle on the Wing.

Have a nice holiday in HK.

Thank you.

Leong WK


Hi Ski Kaos,

You were saying that ';moved to a slightly cheaper (and far nicer) hotel very close by and got a room almost 3 times the size for less money and of a higher standard. At Wing On Lok we paid for a ';Deluxe Room'; as opposed to a standard room';

May I know what is ';this cheaper'; hotel name or website and address?

Is it clean and good location?

Thanks

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